Privacy policy
Last Updated: September 12, 2026
Revixa operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a seamless shopping experience (the "Services"). Revixa is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact Details: Including your full name, billing address, shipping address, phone number, and email address support@revixa.shop.
Financial Information: Since Revixa operates exclusively on a Cash on Delivery (COD) model, we do not collect, process, or store online payment card information or digital wallet details. However, we collect transaction confirmations, form of payment, and related payment details associated with your cash settlements upon delivery, where applicable.
Account Information: Including your username, password, preferences, and settings, where applicable.
Transaction Information: Including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, along with your past transactions.
Communications: Information you include when communicating with us, such as when sending a customer support inquiry.
Device Information: Including technical details about your device, browser, or network connection, your IP address, and other unique identifiers collected automatically through cookies, log files, and web beacons.
Usage Information: Information regarding your interaction with the Services, including how and when you interact with or navigate our online store.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services: Including from your device when you use our products or services or visit our websites, through standard e-commerce tools like cookies, log files, and web beacons.
From our service providers: Including when we engage them to enable certain platform technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, including to process your orders, fulfill purchases, organize shipping, coordinate cash collection upon arrival, remember your preferences, send notifications related to your account or orders, facilitate returns and exchanges, provide customer support, and create a customized shopping experience.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as to send promotional communications by email, text message, or postal mail where permitted, and to show you online advertisements based on items you previously purchased, viewed, or added to your cart.
Security and Fraud Prevention: We use your personal information to authenticate accounts where applicable, review device data, phone numbers, and IP addresses, provide a secure shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, and secure our services.
Communicating with You: We use your personal information to provide customer support, respond to your inquiries, resolve issues, and maintain our business relationship with you.
Legal Reasons: We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies (such as subpoenas or court orders), to investigate or participate in litigation, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes subject to this Privacy Policy. Such circumstances may include:
Service Providers: We share information with Shopify, vendors, and courier partners strictly to deliver your Cash on Delivery package to your address, provide IT management, data analytics, customer support, cloud storage, and fulfillment services.
Business & Marketing Partners: We may share information with business and marketing partners to provide marketing services and advertise to you, where permitted by applicable law.
Consent & Integrations: We may disclose information when you direct us, request us, or otherwise consent to our disclosure, or through your use of social media widgets or integrations.
Legal & Business Transactions: We may share information within our corporate group, in connection with a business transaction like a merger or bankruptcy, or to comply with applicable legal obligations, enforce policies, and protect our rights. We do not sell your personal information to third parties.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. You can review Shopify's Consumer Privacy Policy directly at shopify.com/legal/privacy, and exercise certain rights through Shopify's Privacy Portal depending on where you live.
Third-Party Websites and Links
The Services may provide links to external websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy, security, or accuracy of such third-party sites.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian who believes a child has provided us with personal information, please contact us to request its deletion. As of the Effective Date of this policy, we do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.
Security and Retention of Your Information
Security: Checkout and browsing data are secured using SSL encryption the whole way through. Because we operate exclusively on Cash on Delivery (COD), Revixa never handles, sees, or stores any credit/debit card numbers or online payment details. While we maintain strict standards powered by Shopify's infrastructure, no security measures are 100% impenetrable.
Retention: How long we retain your personal information depends on different factors, such as whether we need the information to fulfill your orders, comply with legal obligations, resolve disputes, or enforce our policies. Order information is kept for our business records until you ask us to remove it.
Your Rights and Choices
Depending on your jurisdiction (such as the EEA or California), you may have specific rights regarding your personal information:
Right to Access / Know: Request access to personal information we hold about you.
Right to Delete: Request full deletion of personal information we maintain about you.
Right to Correct: Request corrections or updates to inaccurate personal information.
Right of Portability: Receive a copy of your personal data or request transfer to a third party.
Right to Opt Out: Opt out of targeted advertising, data sharing, or promotional communications using unsubscribe options.
You may exercise these rights by reaching out through our contact details below. We do not currently change our data collection behavior based on browser "Do Not Track" signals, and we will not discriminate against you for exercising your privacy rights.
Complaints and Appeals
If you have complaints about how we process your personal information, please contact us directly. Depending on where you live, you may also have the right to appeal our decision or contact your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside the state or country in which you live, as Shopify and our service providers operate across different global jurisdictions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational changes, legal updates, or regulatory requirements. We will post the revised version on our website with a newly updated effective date.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
Support Phone: +1 (214) 425-7577
Support Email: support@revixa.shop
Registered Business Address: 3004 Bluewood Dr, McKinney, TX 75071, United States